Effective Date: 10/9/2026

Welcome to Scentual Secret. By accessing or placing an order through our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website and placing an order, you confirm that you have read, understood, and agreed to the terms outlined in this policy. If you do not agree with any part of these terms, please do not use our website.

2. Order Process

Orders can be placed directly through our website.

Once your order is confirmed, you will receive a confirmation message via SMS or email.

We reserve the right to cancel any order if an item becomes unavailable or if the address provided is incomplete or invalid.

3. Payment Terms

We accept Cash on Delivery (COD) only.

Full payment is due at the time of delivery.

Failure to make payment upon delivery may result in refusal to hand over the product and future order restrictions.

4. Order Cancellation

You may request to cancel your order before it is dispatched to the courier company.

Once the order has been handed over for delivery, it cannot be cancelled.

5. Product Availability

All products listed on the website are subject to availability.

In case an item becomes unavailable after you place an order, we will notify you as soon as possible and provide an option to cancel or modify the order.

6. Pricing & Accuracy

All prices displayed on our website are final and non-negotiable.

We strive to ensure product details and pricing are accurate, but we reserve the right to correct any errors without prior notice.

7. User Conduct

You agree not to use this website for any illegal or unauthorized purpose.

You must not attempt to gain unauthorized access to the website or its systems.

8. Limitation of Liability

Scentual Secret is not liable for:

Delays in delivery caused by courier companies or unforeseen circumstances

Product misuse or damage after delivery

Inaccurate information provided by the customer during checkout

9. Contact Information

For any questions regarding these terms, please contact us:

📧 *Email:support@scentualsecret.com
📍 *Location:* Karachi, Pakistan
📞 *Phone: 03359977566